Revenue Technology Services

Job Description & Responsibilities

Legacy System Optimization.

• Analyze and optimize existing monolithic/SOA systems with heavy database-driven logic.
• Improve maintainability and performance of legacy codebases.
• Guide teams on safe and efficient enhancements to production systems.

AI Enablement & Engineering Productivity.

• Drive adoption of AI coding tools across engineering teams.
• Train developers on effective and secure use of AI tools for debugging, development, and optimization.
• Establish guardrails and best practices for AI-assisted development.

Architecture Modernization.

• Support transition from legacy architecture to .NET Core, Angular, and microservices-based systems.
• Define patterns for moving business logic from database-heavy designs to service-based architecture.
• Align with ongoing solution re-write initiatives and future architecture roadmap.

Data & Performance Engineering.

• Optimize database performance across SQL Server, PostgreSQL, and MongoDB.
• Improve query efficiency, indexing strategies, and data access patterns.
• Address performance challenges in real-time systems with high transaction volumes.

Production Architecture & Stability.

• Own and continuously improve production system architecture across applications, APIs, and databases.
• Monitor system performance and proactively identify architectural bottlenecks.
• Ensure high availability and SLA adherence for high-volume airline systems.

Troubleshooting & Incident Management.

• Lead deep-dive troubleshooting across IIS, ASP.NET, .NET Framework, APIs, and database layers.
• Address issues related to performance, memory, threading, and application pool behavior.
• Collaborate with Dev, QA, and IT teams during production incidents and post-release stabilization.

Technical Leadership & Collaboration.

• Act as a bridge between architecture, development, QA, and IT operations.
• Provide hands-on guidance, code reviews, and design recommendations.
• Mentor engineers and leads to improve troubleshooting and system design capabilities.

CANDIDATE REQUIREMENTS

Education

• Bachelor’s degree in Computer Science, Information Security, or related field.

Certifications

• Knowledge of On-Premise.
• Knowledge of AI coding Tools.
• Knowledge of ASP.NET and .NET Framework (mandatory).
• Knowledge of.NET Core / ASP.NET Core.
• Knowledge of Angular (SPA development).
• Knowledge of SQL Serve.
• Knowledge of PostgreSQL and MongoDB.
• Knowledge of Data Lake Architectures.
• Knowledge of Data pipelines, ETL processes, and integration with analytics or AI/ML systems.
• Knowledge of Troubleshooting and Debugging.
• Knowledge of Performance Optimization and System Tuning.
• Knowledge of API Development and Integration (REST/JSON).
• nowledge of Driven Architecture (Kafka or Similar).
• Knowledge of Monitoring Tools (Datadog, ELK, OpManager).

Work Experience

• 08–12 years of experience in Software Engineering with strong production exposure.
• Experience in Airlines or travel domain is a plus.

Skills

• Bachelor’s degree in Computer Science, Information Security, or related field.
• 8–12 years of experience in software engineering with strong production exposure.
• Strong written and verbal communication skills with ability to interact with technical and business stakeholders.
• Experience working with high-volume real-time systems.
• Exposure to on-premise or hybrid hosting environments.
• Experience with AI coding tools (GitHub Copilot/Cursor/Claude or similar) and team enablement.
• Experience in airline cargo domain is a plus.

Strong hands-on experience with:

• ASP.NET and .NET Framework (mandatory).
• .NET Core / ASP.NET Core.
• Angular (SPA development).

Strong experience with databases:

• SQL Server (performance tuning, indexing, query optimization).
• Exposure to PostgreSQL and MongoDB.
• Experience working with Data Lake architectures (e.g., MinIO, Azure Data Lake, or similar object storage systems) for large-scale data storage, ingestion, and processing.
• Understanding of data pipelines, ETL processes, and integration with analytics or AI/ML systems.

Proven experience in:

• Production troubleshooting and debugging.
• Performance optimization and system tuning.
• API development and integration (REST/JSON).

Familiarity with:

• Event-driven architecture (Kafka or similar).
• Monitoring tools (Datadog, ELK, OpManager).

 

Job Description & Responsibilities

• Develops and maintains project plan and schedule utilizing corporate standard PM software.
• Assists team members in planning, estimn ating, and controlling tasks.
• Ensures that interfaces are recognized and tasks are integrated.
• Performs critical path analysis and develops action plans to mitigate risk.
• Identifies and implements alternative solutions.
• Defines project resource plan, including internal and contract resources.
• Monitors project to ensure completion within defined schedule, budget, and quality parameters.
• Effectively contracts and communicates with stakeholders to ensure satisfaction with project management services and product delivery.
• Works proactively with the client to resolve critical issues.
• Develops strong client and stakeholder relationships and maintains effective communication channels.
• Consults with others on development and execution of complex project plans.
• Effectively leads and manages internal and external project resources.
• Negotiates assignment of critical resources and assigns responsibilities.
• Delegates and empowers others and removes obstacles. Maintains open communication among project team members and leads project review meetings.
• Software Skills - Microsoft Project & Microsoft Project Server.

CANDIDATE REQUIREMENTS

Education

• BE, B. Tech, M. Tech in Computer Science or equivalent.

Certifications

• Knowledge of Microsoft Project.
• Knowledge of Microsoft Project Server.
• Knowledge of Waterfall Methodology.
• PMP Certified.

Work Experience

• 05 to 06 years of experience as a Project Manager.
• Experience is Airlines or travel domain is a plus.

Skills

• BS in Engineering or Computer Science, or equivalent degree/experience.
• PMP certification will be preferred.
• 5+ years project management experience, software development industry preferred.
• 3-5 years product release experience.
• Excellent organizational, communication and interpersonal skills.
• Ability to balance technical, marketing and business perspectives.
• Ability to identify and manage risk.
• Experience in cross-functional teams, fulfilling global initiatives, and managing matrixed project teams.
• Ability to drive issues and decisions to closure.
• High energy and extremely self-motivated.
• BS or MS degree in Business or related field, or equivalent experience required.
• Strong written and verbal communication skills. Effective at conveying difficult or complex concepts in an easy to understand style and manner. The ability to work in a highly collaborative, multi-country environment.
• Excellent negotiation and consensus building abilities.
• Proactive personality with a proven track record of following through and delivering on responsibilities.
• Strong negotiation and conflict management skills.
• Presentation skills.
• Experience working in a global organization.
• Revenue Management, Airline or Air Cargo industry experience a plus.

 

We are seeking a hands-on Cyber Security Engineer in cybersecurity and infrastructure security across both on-premise and cloud environments (Azure and/or AWS). The ideal candidate will play a key role in strengthening RTS’s security posture as we operate and modernize hybrid infrastructure supporting mission-critical airline applications. This role requires strong operational security expertise, experience supporting compliance frameworks (ISO 27001, SOC 2), and the ability to collaborate closely with IT, DevOps, and development teams. Security Operations & Incident Response:

• Monitor and investigate alerts from SIEM, endpoint protection, firewall, and cloud security tools.
• Lead incident response, root cause analysis, and remediation.
• Maintain and enhance incident response playbooks.

Infrastructure & Cloud Security: Secure on-premise environments including Windows Server, IIS, SQL Server, virtualization (Hyper-V/VMware).

• Implement and manage security controls in Azure and/or AWS environments.
• Manage firewall policies, network segmentation, VPNs, and cloud security groups.
• Ensure systems are hardened in line with CIS/NIST benchmarks.

Vulnerability & Risk Management:

• Conduct vulnerability assessments across on-prem and cloud workloads.
• Coordinate remediation with IT and DevOps teams.
• Support external VAPT and penetration testing engagements.

Application & Dev Security Collaboration:

• Support secure SDLC practices.
• Review application architecture and API security controls.
• Assist in implementing secrets management and identity controls in cloud environments.

Compliance & Governance:

• Support ISO 27001, SOC 2 Type II, GDPR, and related audits.
• Maintain security documentation and evidence repositories.
• Assist in risk assessments and security awareness programs.

Identity & Access Management:

• Enforce least-privilege access controls.
• Support role-based access control (RBAC) reviews.
• Conduct periodic access reviews and privilege audits.
• Implement and monitor least-privilege and privileged access management (PAM) controls.
• Support SSO, MFA, and secure identity federation across applications.

AI Security & Responsible AI Governance:

• Support secure deployment and monitoring of AI/ML components, including Large Language Models (LLMs) used within the platform.
• Ensure AI solutions are implemented in alignment with security, privacy, and data governance standards.
• Define and enforce controls around AI data usage, model access, prompt security, and API integrations.
• Collaborate with product and engineering teams to implement safeguards against data leakage, prompt injection, and model misuse.
• Participate in developing internal AI governance policies covering ethical use, bias mitigation, auditability, and regulatory compliance.
• Evaluate third-party AI services to ensure contractual, privacy, and security controls are adequate.

CANDIDATE REQUIREMENTS

Education

• Bachelor’s degree in Computer Science, Information Security, or related field.

Certifications

• Knowledge of Azure Security Engineer Associate / AWS Security Specialty
• Knowledge of CEH
• Knowledge of CISM
• Knowledge of CISSP
• Knowledge of CompTIA Security+
• Knowledge of ISO 27001 Lead Implementer/Auditor

Work Experience

• 6–10 years of experience in cybersecurity or IT security engineering.
• Experience in Airlines or travel domain is a plus.

Skills

• Strong written and verbal communication skills, with the ability to clearly articulate security risks, controls, and recommendations to both technical and non-technical stakeholders.
• Demonstrated experience securing both on-premise infrastructure and cloud environments (Azure and/or AWS).
• Understanding of AI/ML security risks, including data leakage, model vulnerabilities, prompt injection, and access control risks.
• Familiarity with emerging AI governance frameworks and responsible AI principles.

Hands-on experience with:

• Windows Server & Active Directory security.
• Network firewalls and IDS/IPS.
• SIEM and monitoring tools.
• Vulnerability scanning tools.
• Endpoint protection solutions.
• Cloud-native security controls (Azure Security Center, AWS Security Hub, IAM, etc.).

Strong understanding of:

• Network protocols and security architecture.
• Encryption, certificate management, and key lifecycle.
• Security frameworks (ISO 27001, NIST, CIS Benchmarks).

Role Overview: We are seeking a Data Scientist with strong expertise in Python, SQL, and Machine Learning, and a working background in Generative AI, Retrieval-Augmented Generation (RAG), and Multi-Agent Frameworks. The ideal candidate will work on developing predictive and generative AI models that enhance cargo pricing, forecasting, routing optimization, and intelligent automation across the airline logistics ecosystem.   Key Responsibilities:

• Build, train, and deploy machine learning and deep learning models for forecasting, optimization, and decision support.
• Design and implement Generative AI applications such as chatbots, knowledge assistants, and intelligent document retrieval systems using RAG pipelines.
• Develop and orchestrate multi-agent systems for automating complex cargo processes (pricing, scheduling, customer insights, etc.).
• Leverage statistical modeling and data mining to uncover actionable insights from large-scale cargo, operations, and route datasets.
• Collaborate with cross-functional teams (engineering, product, and domain experts) to translate business challenges into AI-driven solutions.
• Perform data cleaning, feature engineering, and pipeline automation for model deployment and monitoring.
• Continuously explore new LLM, agentic AI, and MLOps tools for faster experimentation and production scaling.

  Required Skills & Qualifications.

• Bachelor’s or Master’s from degree in Computer Science, Data Science, Statistics, or related field.
• 3+ years of professional experience in data science or applied machine learning.
• Strong proficiency in Python (NumPy, pandas, scikit-learn, PyTorch/TensorFlow).
• Solid command of SQL for querying and managing large datasets.
• Strong foundation in Statistics, Probability, and Linear Algebra.
• Hands-on experience with NLP frameworks (spaCy, Hugging Face Transformers, LangChain, etc.).
• Practical experience with Generative AI, RAG pipelines, LLM fine-tuning, and AI Agents (e.g., LangChain, LlamaIndex, OpenAI APIs).
• Familiarity with cloud platforms (AWS, GCP, Azure) and MLOps tools (Docker, MLflow, FastAPI, etc.) is a plus.
• Excellent problem-solving, analytical thinking, and communication skills.

  Preferred Skills.

• Experience in airline, logistics, or transportation data.
• Knowledge of optimization algorithms for pricing, scheduling, and route generation.
• Exposure to data visualization tools (Power BI, Tableau, Plotly).
• Experience integrating LLMs (GPT, Claude, Gemini, etc.) via APIs.
• Understanding of MLOps tools (MLflow, Kubeflow, Airflow, or Azure ML).

Job Summary We are seeking a dedicated and proactive Support Engineer to maintain and support our .NET-based applications. The candidate will ensure system stability, troubleshoot issues, and provide excellent technical support to users while collaborating with development and infrastructure teams. Experience required: Minimum 5 years Responsibilities

• Monitor the performance and health of web applications and address issues proactively.
• Respond to and resolve application-related issues reported via ticketing systems within SLA guidelines.
• Investigate root causes of errors and implement fixes or escalate as necessary.
• Collaborate with development teams for code changes and enhancements.
• Perform debugging and implement minor fixes or patches in .NET code as needed.
• Troubleshoot SQL database-related issues.
• Ensure smooth operation of APIs and third-party integrations used by the applications.
• Maintain technical documentation, including known issues, resolutions, and user guides.
• Generate periodic reports on system uptime, issue trends, and resolution metrics.

Qualifications/Requirements

• Bachelor’s degree in Computer Science, Information Technology, or a related field.
• Strong understanding of ASP.NET, C#, and associated frameworks.
• Proficiency in SQL Server database.
• Familiarity with debugging tools, such as Visual Studio and Postman.
• Experience with ticketing systems and monitoring tools.
• Strong analytical and problem-solving skills.
• Excellent communication and teamwork abilities.
• Experience in Angular, .NET Core, PostgreSQL and applications hosted on Azure/AWS will be a plus.
• Experience working in travel and transportation domain will be a plus.

Position Summary:

We are seeking a highly skilled and experienced Senior Developer to design, develop, and enhance web applications using .NET technologies and SQL Server. The ideal candidate will be proficient in both front-end and back-end development, have a strong understanding of database management, and work collaboratively with cross-functional teams to deliver high-quality solutions.

Key Responsibilities:

• Design and develop robust, scalable, and secure web applications using .NET technologies (ASP.NET, .NET Core, MVC, C#).
• Implement front-end functionality using web technologies like HTML, CSS, JavaScript, and modern frameworks (e.g., Angular, React).
• Create and optimize backend services, APIs (RESTful or SOAP), and integrations.
• Design and implement database schemas, tables, and relationships in SQL Server.
• Develop and optimize SQL queries, stored procedures, functions, and triggers to ensure high performance.
• Manage and resolve database-related performance bottlenecks and deadlocks.
• Collaborate with stakeholders to define technical requirements, design solutions, and create application architecture.
• Ensure code quality by conducting reviews and adhering to development best practices, coding standards, and design principles.
• Guide and mentor junior developers on the team.
• Participate in Agile processes, including sprint planning, daily stand-ups, and retrospectives.
• Collaborate with DevOps teams to implement CI/CD pipelines for seamless application deployment.
• Identify opportunities to improve existing systems, refactor legacy code, and adopt new technologies.
• Stay updated on the latest .NET and SQL Server advancements and recommend their adoption where applicable.

Educational Qualifications

• Bachelor’s degree in Computer Science, Information Technology, or a related field.

Skills

• Expertise in .NET technologies, including ASP.NET, .NET Core, C#, and MVC frameworks.
• Proficiency in SQL Server, including T-SQL, stored procedures, indexing, and query optimization.
• Solid understanding of front-end technologies like JavaScript, HTML, CSS, and frameworks (e.g., Angular, React).
• Experience with version control systems (Git) and DevOps tools (Azure DevOps).
• Familiarity with microservices architecture and containerization (e.g., Docker, Kubernetes).
• Knowledge of cloud platforms, particularly Microsoft Azure, for deploying and managing applications will be a plus.
• Strong analytical and problem-solving skills.
• Excellent communication and teamwork abilities.
• Experience working in travel and transportation domain will be a plus.

Experience

• Minimum 5 years

Position Summary:

We are seeking a talented and motivated Mid-level Developer to contribute to the development and maintenance of web applications using .NET technologies and SQL Server. The ideal candidate will have a strong foundation in software development, be eager to develop their skills, and collaborate effectively with cross-functional teams to deliver high-quality solutions.

Key Responsibilities:

• Develop and maintain web applications using .NET technologies such as ASP.NET, .NET Core, and MVC.
• Build responsive user interfaces using front-end technologies like HTML, CSS, and JavaScript.
• Implement business logic and backend services to meet application requirements.
• Design and maintain SQL Server databases, including writing T-SQL queries, stored procedures, and triggers.
• Troubleshoot database-related issues and optimize queries for performance.
• Write unit tests and assist in integration testing to ensure application reliability.
• Debug and resolve application bugs and issues in collaboration with the QA team.
• Work closely with senior developers, designers, and product managers to deliver features on time.
• Participate in Agile processes such as sprint planning, daily stand-ups, and retrospectives.
• Document code, processes, and troubleshooting steps to ensure maintainability and knowledge sharing.
• Continuously enhance skills by exploring new tools, technologies, and development methodologies.

Educational Qualifications

• Bachelor’s degree in Computer Science, Information Technology, or a related field.

Skills

• Expertise in .NET technologies, including ASP.NET, .NET Core, C#, and MVC frameworks.
• Working knowledge of SQL Server, including writing and optimizing T-SQL queries.
• Basic understanding of front-end technologies like JavaScript, HTML, and CSS.
• Familiarity with version control systems (e.g., Git).
• Experience with debugging tools and IDEs like Visual Studio.
• Strong analytical and problem-solving skills.
• Good communication and teamwork abilities.
• Experience working in travel and transportation domain will be a plus.

Experience

• Minimum 3 years

Position Summary:

We are seeking an experienced Senior Database Developer to design, develop, optimize, and maintain SQL Server databases that power our critical applications. The ideal candidate will have a strong understanding of database architecture, extensive experience in writing and optimizing T-SQL code, and the ability to lead database-related projects and mentor junior team members.

Key Responsibilities:

• Design and develop scalable, reliable, and secure database solutions using SQL Server.
• Create and maintain database schemas, tables, indexes, and relationships.
• Develop and optimize complex T-SQL scripts, stored procedures, functions, and triggers.
• Analyze and resolve performance issues by optimizing queries, indexing, and database configurations.
• Monitor and troubleshoot database performance using tools such as SQL Profiler and Extended Events.
• Collaborate with application developers to integrate database solutions seamlessly into applications.
• Provide guidance and mentorship to junior database developers and team members.
• Participate in technical discussions, architecture reviews, and project planning.
• Implement data governance and security measures, including access controls and encryption.
• Develop and maintain ETL processes for data integration and transformation.
• Ensure compliance with data regulations and company policies.
• Document database structures, procedures, and workflows for knowledge sharing and maintenance.
• Identify opportunities for automation and process improvements in database operations.

Educational Qualifications

• Bachelor’s degree in Computer Science, Information Technology, or a related field.

Skills

• Expertise in SQL Server, including database design, query optimization, and troubleshooting.
• Proficiency in T-SQL, with the ability to write complex queries, stored procedures, and triggers.
• Strong understanding of indexing, partitioning, and database normalization principles. Experience with database monitoring and performance tuning tools (e.g., SQL Profiler, Extended Events, DMVs
• Familiarity with ETL processes and tools such as SSIS or similar.
• Knowledge of high-availability solutions like clustering, replication, or Always On Availability Groups.
• Experience working PostgreSQL, MongoDB and applications hosted on Azure/AWS will be a plus.
• Strong analytical and problem-solving skills.
• Excellent communication and teamwork abilities.
• Experience working in travel and transportation domain will be a plus.

Experience

• Minimum 5 years

The position is based in U.S.A, Canada, Columbia, Argentina, and Mexico. The person should be self-starter with ability to do hands-on work with little or no supervision or guidance. He/she is expected to have formal educational qualifications in quantitative methods/operations research/statistics.  Experience in the travel and transportation industry in the areas of revenue management, pricing, and scheduling is a plus. Key Responsibilities:

• Develop business requirements and product specifications
• Translate business requirements/specifications into use cases
• Interface between product management team in Dallas, Texas and the development and QA teams in India
• Ensure that product meets the specifications through final review
• Work with development team to implement forecasting and optimization models. This involves data collection, data analysis, forecasts calibration, optimization model tuning, etc.
• Support Sales teams in new business development efforts – demos, benchmarking analysis, presentations, and RFP support

Educational Qualifications

• Masters degree in Industrial Engineering, Operations Research, or Quantitative business analysis/operations management

Other Skills

• Excellent Word, Excel, and Power Point skills
• Basic knowledge and experience with forecasting and optimization packages such as Cplex and SAS
• SQL and .Net programming is a plus
• Excellent communication and interpersonal skills

Experience

• About 3 to 5 years experience
• OR/forecasting models in logistics and transportation
• Revenue management, pricing, and scheduling in the travel and transportation industry
• Successful track record of delivering projects on time and within budget
• Ability to work  with remote global teams as well experience in working across teams/individuals from various functional areas